Privacy Policy

Depending on how you interact with MyCityCoupons, we may collect different types of information.

1.1 Information You Provide Directly

When you create an account, contact us, register a business or use certain features, we may collect:

Customer Information

• Name
• Mobile number
• Email address
• Password or authentication information
• City
• Area/location preferences
• Saved offers
• Favourite businesses
• Communication preferences

Business Information

Businesses registering on MyCityCoupons may provide:

• Business name
• Owner/authorised representative name
• Mobile number
• Email address
• Business address
• City and area
• Business category
• Business description
• Business timings
• Website
• Social media links
• Business logo
• Images/gallery
• Offer details
• Offer validity
• Business registration information
• Other information required for verification

When you access our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location derived from technical information
• Pages visited
• Search activity
• Referral/source information
• Date and time of access
• Website interactions
• Device and usage information

This information may be collected through cookies, analytics tools, server logs and similar technologies.

MyCityCoupons may use cookies and similar technologies to:

• Keep the website functioning
• Remember preferences
• Understand website usage
• Improve website performance
• Measure marketing campaigns
• Personalise certain experiences
• Provide relevant content or offers
• Maintain security

You may be able to control cookies through your browser settings. Certain website features may not function properly if necessary cookies are disabled.

We may use information for purposes including:

Providing Our Services

• Creating and managing accounts
• Displaying businesses and offers
• Saving favourite offers
• Providing alerts and notifications
• Responding to enquiries
• Providing customer support

Improving MyCityCoupons

• Understanding how users interact with the platform
• Improving search and discovery
• Developing new features
• Analysing usage trends
• Improving website performance

Business Services

For registered businesses, we may use information to:

• Create business profiles
• Verify business information
• Publish offers
• Manage subscriptions
• Provide business analytics
• Communicate about business accounts
• Process support requests

Communications

We may use contact information to send:

• Account-related messages
• Service notifications
• Security communications
• Important platform updates
• Offer-related alerts
• Promotional communications where permitted and based on applicable consent/preferences

MyCityCoupons may use information such as your selected city, categories, saved offers, searches and interactions to help show more relevant businesses, offers or content.

Where required, we will obtain the appropriate consent or provide applicable controls.

Some features may use location-related information to help you discover nearby businesses and offers.

Depending on the feature, location may be obtained from:

• Information you provide
• Your selected city or area
• Device/browser permissions
• Technical information such as IP address

You can control location permissions through your device or browser settings.

We do not intend to sell your personal information as a standalone product.

We may share information with service providers and other parties where necessary to operate MyCityCoupons, provide requested services, comply with law, or for other purposes described in this Privacy Policy.

These may include:

Technology Service Providers

Such as:

• Website hosting providers
• Cloud storage providers
• Database providers
• Analytics providers
• Email service providers
• SMS/OTP providers
• WhatsApp or communication service providers
• Payment processors
• Security and fraud-prevention providers

Business Partners

Where necessary to provide a service, process an interaction or facilitate a business-related feature.

We will seek to limit information shared to what is reasonably necessary for the relevant purpose.

MyCityCoupons is a local business discovery platform.

Information provided by businesses for public display may appear on the website, including:

• Business name
• Business address
• Business category
• Business timings
• Business description
• Business phone number, where provided for public contact
• Website/social links
• Logo
• Images
• Offers
• Promotional information

Businesses should not submit personal information that they do not have the right to publish.

If MyCityCoupons offers paid subscriptions, advertising, premium listings or other paid services, payments may be processed through third-party payment service providers.

We may receive limited transaction-related information necessary to confirm and manage a transaction.

Payment card details and other sensitive payment information may be processed directly by the applicable payment provider and may be subject to that provider's privacy policy and terms.

MyCityCoupons may contain links to third-party websites, maps, social media platforms, business websites, payment services or other external services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

We take reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based service can guarantee absolute security.

You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorisation.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing services
• Maintaining accounts
• Meeting legal and regulatory requirements
• Resolving disputes
• Preventing fraud and misuse
• Maintaining business and transaction records
• Enforcing agreements

When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

Depending on applicable law and the nature of the information, you may have rights relating to your personal information, including rights to:

• Access information held about you
• Request correction of inaccurate information
• Request deletion where applicable
• Withdraw consent where processing is based on consent
• Manage certain communication preferences
• Raise a grievance
• Exercise other rights available under applicable law

Requests can be made by contacting us using the details provided below.

The applicable data protection framework in India includes the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, subject to their respective commencement and applicability provisions.

The notified Rules contemplate clear, understandable notices describing the personal data collected and purposes of processing, as well as mechanisms for consent withdrawal and exercising rights/complaints.

Where we process personal information based on consent, you may withdraw your consent by contacting us or using the available controls on the platform, as applicable.

Withdrawal of consent will not affect processing that has already taken place lawfully before withdrawal, and certain services may no longer be available where the relevant information is necessary to provide them.

MyCityCoupons is intended for general audiences and is not designed to knowingly collect personal information from children in violation of applicable law.

We encourage parents and guardians to supervise children's use of online services.

If you believe that a child has provided personal information to us inappropriately, please contact us.

Where permitted by applicable law and based on applicable consent/preferences, MyCityCoupons may send information about:

• New offers
• Local businesses
• Discounts
• Festival campaigns
• Special promotions
• Platform updates

You may opt out of promotional communications through the unsubscribe mechanism provided or by contacting us.

Service and transactional communications may continue where necessary to provide the service or fulfil legal obligations.

If we become aware of a personal data breach requiring notification under applicable law, we will take the steps required by applicable law and the applicable regulatory framework.

We will also take reasonable steps to investigate, contain and mitigate the incident.

We may update this Privacy Policy from time to time to reflect:

• Changes to our services
• New website features
• Changes in technology
• Changes in applicable law
• Changes in our data practices

The updated version will be published on this page with a revised "Last Updated" date.

Where required, we will provide additional notice or obtain consent.

For privacy-related requests, please include:

• Your name
• Registered email/mobile number
• Nature of the request
• Relevant account/business details
• Supporting information, if applicable

We may request reasonable information to verify your identity before processing certain requests.

By using MyCityCoupons.com, you acknowledge that you have read and understood this Privacy Policy and that your information may be processed as described in this policy, subject to applicable law and any consent requirements.