Frequently Asked Questions

MyCityCoupons is a hyperlocal offers and business discovery platform by Navkar Digitech, designed to help customers discover offers, discounts, promotions and businesses in their city.

We are starting with Jabalpur and plan to expand to more cities over time.

MyCityCoupons is more than just a coupon website.

We aim to become a platform where customers can discover local businesses, offers, discounts, sales, promotions and shopping opportunities across different categories.

MyCityCoupons is a digital initiative by Navkar Digitech, focused on making local shopping and offer discovery easier.

We are currently launching with Jabalpur.

As we grow, we plan to expand to additional Tier-3, Tier-2 and Tier-1 cities.

Yes. Customers can browse businesses and discover available offers on the platform without paying MyCityCoupons.

Certain third-party products or services discovered through the platform may, however, have their own prices and terms.

You can search for offers using:

• Search
• City
• Area
• Category
• Business name
• Featured/trending sections
• Offer pages

Simply select your city and explore the available offers.

Offer redemption depends on the individual business.

Some offers may require you to:

• Show the offer on your phone
• Mention a coupon code
• Present a digital coupon
• Visit the participating business
• Follow specific terms and conditions

Always check the individual offer details before using it.

Offers are generally provided by participating businesses and may have specific validity periods, eligibility requirements and terms.

We encourage businesses to keep their listings updated, but customers should verify the offer details with the business before making a purchase.

If you find an expired or incorrect offer, please use the Report Offer option or contact our support team.

We may review the listing and update, remove or restrict it as appropriate.

Yes. Participating businesses may change, suspend or withdraw offers subject to the terms applicable to their listing and promotion.

MyCityCoupons is primarily a discovery and promotional platform by Navkar Digitech.

Unless expressly stated otherwise, the business offering the promotion is responsible for the products/services, pricing, availability and fulfilment of its offer.

Customers should review the offer's terms before redemption.

Yes.

Eligible local businesses can register through the Register Your Business section.

We aim to support a wide range of local businesses, including:

• Men's Fashion
• Women's Fashion
• Kids Wear
• Jewellery
• Electronics
• Mobile Stores
• Restaurants
• Cafes
• Grocery
• Furniture
• Automobile
• Medical Stores
• Hospitals
• Salons
• Gyms
• Education
• Travel
• Hotels
• Home Decor
• Sports
• And many more

Yes. Registered businesses may be able to create and manage offers through their business dashboard, subject to MyCityCoupons' policies and approval process.

Depending on your account and subscription, you may be able to update your business information through your dashboard.

Certain changes may require verification or approval.

Businesses may have access to promotional opportunities such as:

• Featured listings
• Sponsored offers
• Homepage placements
• Category promotions
• Festival campaigns
• Advertising packages
• Premium listings

Availability and pricing may vary.

You may be able to browse public offers without creating an account.

Certain features — such as saving offers, receiving alerts or managing your profile — may require an account.

An account can help you access features such as:

• Saved offers
• Favourite businesses
• Personalised alerts
• Profile management
• Offer history, where applicable

You can request account deletion by contacting us at:

privacy@mycitycoupons.com

Additional verification may be required to protect your account.

We may use different verification methods depending on the business and information provided.

Verification may include reviewing business details, contact information, documents or other information.

Verification does not necessarily mean that MyCityCoupons guarantees every product, service or offer provided by the business.

For issues relating to a product, service, purchase, refund or offer redemption, customers should first contact the relevant business.

You may also report the issue to MyCityCoupons where appropriate.

Contact us at:

support@mycitycoupons.com

Please provide the relevant business/offer URL and explain the issue.

Depending on how you use the platform, we may collect information such as your name, email address, mobile number, account information, preferences and technical information.

Please read our Privacy Policy for details.

We may send service-related communications and, where permitted and based on your preferences/consent where required, promotional communications about offers, businesses and campaigns.

You can manage available communication preferences or unsubscribe from promotional communications.

MyCityCoupons is a digital platform by Navkar Digitech, created to connect local businesses with customers and make local offers, discounts and business discovery easier.

MyCityCoupons — A Navkar Digitech Initiative.