Business & Merchant Terms & Conditions

To register a business, you must provide accurate and complete information.

Depending on the nature of your business, we may request:

• Business name
• Owner/authorised person's name
• Mobile number
• Email
• Address
• Business category
• GST details, where applicable
• Registration details, where applicable
• Business photographs
• Website/social media links
• Other verification information

By registering a business, you confirm that:

• You are the owner or authorised representative; or
• You have permission to represent the business.

You must not register a business without appropriate authority.

Businesses may create profiles containing:

• Logo
• Photos
• Description
• Address
• Timings
• Contact information
• Social links
• Website
• Products/services
• Offers
• Promotions

You are responsible for ensuring that your information remains accurate.

The Business is solely responsible for the accuracy, legality and fulfilment of offers submitted by it.

This includes:

• Discount percentage
• Original price
• Sale price
• Validity
• Eligibility
• Terms and conditions
• Stock/availability
• Redemption requirements
• Product/service description

MyCityCoupons does not create or independently guarantee business offers unless expressly stated.

Businesses must clearly specify:

• Start date
• End date
• Applicable products/services
• Customer eligibility
• Redemption process
• Minimum purchase requirements
• Applicable restrictions

Businesses should promptly deactivate or update expired offers.

Businesses must not publish offers that are false, misleading, deceptive or designed to create an inaccurate impression of savings.

We may remove or suspend offers that appear misleading or violate our policies.

Businesses must not use MyCityCoupons to promote:

• Illegal products/services
• Fraudulent schemes
• Counterfeit goods
• Misleading financial schemes
• Unlawful medical claims
• Unlawful gambling
• Restricted products without required permissions
• Hate or abusive content
• Sexually explicit content
• Malware or malicious services
• Content violating applicable law

Certain categories may require additional verification or compliance.

The Business is responsible for handling customer complaints concerning:

• Product quality
• Service quality
• Pricing
• Payments
• Refunds
• Delivery
• Offer redemption
• Warranty
• Product/service availability

MyCityCoupons may assist with communication but does not automatically become a party to the underlying transaction.

Businesses must not:

• Create fake reviews
• Pay users for misleading reviews
• Threaten customers to remove reviews
• Manipulate ratings
• Create fake customer accounts

Businesses may respond professionally to legitimate customer reviews.

You retain ownership of your business content.

By uploading content to MyCityCoupons, you grant Navkar Digitech a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, resize, format, distribute and promote that content in connection with:

• MyCityCoupons
• Business listings
• Search results
• Social media
• Advertisements
• Marketing campaigns
• Promotional materials

You confirm that you have the necessary rights to provide such content.

Businesses must not upload content that infringes another person's copyright, trademark, privacy or other rights.

MyCityCoupons may remove content where infringement is alleged or reasonably suspected.

MyCityCoupons may offer paid services including:

• Featured businesses
• Sponsored offers
• Homepage placements
• Category placements
• Promotional campaigns
• Advertising packages
• Premium subscriptions

The exact service, pricing, duration and deliverables will be communicated separately.

Where a paid subscription applies:

• Fees will be communicated before purchase.
• Subscription duration will be specified.
• Applicable taxes may be charged separately.
• Payment must be made through approved payment methods.
• Services may be suspended for unpaid amounts.

Subscription cancellation and refund eligibility will be governed by the applicable Refund & Cancellation Policy and the specific commercial terms provided at purchase.

MyCityCoupons may verify business information using:

• Phone verification
• Email verification
• Documents
• Website information
• Public records
• Business visits
• Other reasonable verification methods

Verification does not constitute a guarantee or endorsement of the business.

We may suspend or remove a business listing if:

• Information is false
• Offers are misleading
• Customers report repeated problems
• The business violates applicable law
• Subscription payments remain unpaid
• The business violates these Terms
• The listing presents a security or reputational risk

Depending on the service purchased, businesses may receive analytics relating to:

• Offer views
• Clicks
• Saves
• Enquiries
• Listing views
• Customer interactions
• Campaign performance

Analytics are intended for business insight and may not represent actual sales or guaranteed revenue.

MyCityCoupons does not guarantee:

• A particular number of customers
• Sales
• Leads
• Offer redemptions
• Revenue
• Return on advertising spend

Marketing performance can vary based on offer quality, pricing, location, demand, competition and other factors.

You must promptly inform MyCityCoupons if:

• Your business closes
• Your address changes
• Your phone number changes
• An offer expires
• Your operating hours change
• Your business category changes

To the extent permitted by applicable law, the Business agrees to indemnify Navkar Digitech against claims arising from:

• Business products/services
• Business offers
• Misleading advertising
• Customer disputes
• Intellectual property infringement
• Unlawful business activity
• False information submitted by the Business